Recently, users have experienced problems with the Help feature provided in the various WinXX applications (Win96, Win97, and Win99). When attempting to use the Help feature, by pressing F1 or via the Help menu, a Help window would be displayed. The Index or Table of Contents would appear on the left, as expected, but the right-hand pane would display an error message. This problem is caused by a recent Microsoft security update which addresses a potential vulnerability with Windows' HTML Help. Unfortunately, the "fix" provided by the update seems to break many existing Help files.If you are experiencing problems loading one (or more) of the WinXX programs' Help files, try the following. (Note: the text below specifically describes Win96, but the procedure is the same for Win97 and Win99).
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